Alder & Beam focuses on thoughtful design, quality materials, and timeless aesthetics. Every piece is selected and refined to feel intentional, durable, and at home in real living spaces.

Our designs are developed with a global design perspective, drawing inspiration from modern and classic interiors. Each piece is carefully produced and quality-checked to meet our standards before shipping.

Yes. Every Alder & Beam piece is inspected before it leaves our hands, securely packaged, and shipped with tracking, so you can shop with confidence from start to finish.

Yes, we ship free on all orders, with no minimum purchase required.

Orders are typically processed within 1–2 business days and transit times are estimated at 6–7 business days after dispatch.

Yes, once your order ships, tracking details are emailed so you can follow delivery progress.

You can return items within 30 days from when your order arrives for an easy return.

There are no restocking fees as long as the item is unused and returned in its original packaging.

Damaged, defective, or incorrect items are free to return, and refunds are typically processed within 7 business days after inspection.

Store Address: 5 Victory Parade, London E20 1EW, United Kingdom

Store Email: hello@alderandbeam.com

Store Phone: +447537182890

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (UK Time, GMT/BST)

We do our best to reply to your e-mail within 1–2 business days.